CRM Advise Search Function and Reviewing the Student Record

Relevant to: faculty and staff

This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, policies and procedures may effect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.

Finding and Reviewing a Student Record

In the top right corner, you’ll see the following icons:

CRM Advise search icons

You can enter first and last names or a Banner ID into the search function to pull up a student. After hitting enter, their record will load.

Click on their name to view the student’s record.

CRM Advise student record selection

There are a couple different views that staff can toggle between on the student’s record. The one we use the most is the ‘ESC Student’ view. Make sure to switch this to ESC student if another view is listed.

CRM Advise ESC Student view selection

CRM Advise ESC Student record view

For assistance, please contact Van White via Teams or email at van.white@sunyempire.edu.