How to Cancel or Make Changes to a Tutoring Appointment

Relevant to: students, faculty, staff

Introduction

Steps for canceling or making changes to an existing tutoring appointment in TracCloud.

How to Cancel a TracCloud Tutoring Appointment

1.     Go to the Trac Cloud dashboard at - https://traccloud.go-redrock.com/esc

2.     Login with your My.SUNYEmpire login

3.     Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment

4.     Click the X (marked E below) to cancel your appointment.

How to Make Changes to a TracCloud Tutoring Appointment

1.   Go to the Trac Cloud dashboard at - https://traccloud.go-redrock.com/esc

2.   Login with your ESC login

3.   Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment.

4.   Click the pencil icon (marked F above) if you wish to add a note or upload a document to your existing appointment.
    A link to the meeting will also be available here when it is time for the appointment. 

If you need more help, please contact Academic.Support@sunyempire.edu.