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Relevant to: Students, Faculty and Staff
Introduction
Empire State University uses Microsoft Self Service Password Reset (SSPR) for the password management utility. SSPR enables you to verify your identity and to reset, unlock, or change your password at anytime and from any device.
All Students are pre-registered with their personal email on file with the university.
All Employees of the university must register at least one email address that is not your university email.
Reset Your Password
From any university log in page you can use the Forgot Password Link, or go to https://aka.ms/sspr using any web browser.
1. Enter your university username (email address) in the User Id field.
2. Enter the captcha characters. Please Note: These are NOT case sensitive.
3. Click on Next.
4. Select I forgot my Password option.
5. Click on Next.
6. At the Get Back Into Your Account window choose the method you want to receive a code to verify your identity with Microsoft. You can see in the screen shot there are many ways to verify. Choose one and select the option (email was chosen in the example)
If you cannot access any of the methods shown, contact the Service Desk
7. Perform the action to get into your account. You may need to enter the 6 digit code, or approve the notification on the authenticator app.
8. Enter your new password, confirm and click on Finish.
Your password must have:
It cannot:
We recommend more a pass phrase such as OhSayCanU$ee76? - a strong pass phrase
Congratulations! Your password is confirmed as reset, you can go to MySUNYEmpire portal webpage or any other university webpage to login.
Once your password is reset you can go to the MySUNYEmpire portal webpage to login