Pay a Past Due Balance

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Relevant to: students, faculty, staff.

 

 

Introduction

The following will guide you in two ways to make payment on your past due balance with the university:

1. payment in full

2. through a payment plan.

Important Note: If a balance due exists because of your official withdrawal from courses, you are still expected to make the necessary payment, or payment arrangements. Failure to do so could result in your account being transferred to the New York state Attorney General for collections. If your account is transferred for collections, you will need to contact the Attorney General’s office to continue making payments.

 


 

Go to MySUNYEmpire

Select Student Accounts icon

Student Home page with Student Accounts icon indicated by a blue arrow.

 

Select TouchNet Portal icon

Student Accounts home page with the TouchNet Portal icon indicated by a blue arrow

 

To Make Payment in Full:

Select Make Payment

TouchNet Portal homescreen with Make A Payment indicated

Here, the payment date will default to today’s date.

Enter your payment amount and select “Add,” followed by “Continue.”

Enter payment amount

Follow the prompts and enter your payment details to proceed with making payment via credit card, debit card or e-check.

 

To Enroll in a Payment Plan:

Select Enroll in Payment Plan

Enroll in Payment Plan indicated

From the drop-down menu, select the term where your balance resides and press SELECT

Choose term on Payment Plan Enrollment screen

The university offers three fee- and interest-free payment plans depending on your balance due: 6-month plan, 12-month plan, or 24-month plan. The first installment is due at the time of sign-up.

 

Click the DETAILS button to review the installment plan payment breakdown:

Details of the payment plan installments

 

Details of the payment plan

 

Press SELECT to choose the plan you’d like to sign up for.

You will be presented with your required down payment, monthly payment amount and due date. You will also have the ability to make an additional down payment, thus decreasing your monthly payments.

Provide down payment here

From the signup page, you’re also presented with the the option to set up automatic payments. Automatic payments will ensure your payments are pulled from your payment method (debit card, credit card or bank account). Upon selecting “YES” or “NO”, select CONTINUE

Option to set up automatic payments here

 

Follow the prompts and enter your payment details to proceed with making payment via credit card, debit card or e-check.

 

 

 

 

Pagar un saldo vencido

Introducción

Este artículo te guiará en dos formas de realizar el pago de tu saldo vencido con la universidad:

  1. Pago completo.
  2. A través de un plan de pagos.

Nota importante: Si tienes un saldo pendiente debido a tu baja oficial de los cursos, aún se espera que realices el pago necesario o que hagas los arreglos de pago correspondientes. Si no lo haces, tu cuenta podría ser transferida al Procurador general del estado de Nueva York para su cobro. Si tu cuenta es transferida para su cobro, tendrás que comunicarte con la oficina del Procurador general para continuar realizando los pagos.


Ve a MySUNYEmpire

  1. Selecciona el ícono de Cuentas estudiantiles.

Student Home page with Student Accounts icon indicated by a blue arrow.

  1. Selecciona el ícono de Portal TouchNet.
     

Student Accounts home page with the TouchNet Portal icon indicated by a blue arrow

Para realizar el pago completo:

Selecciona Realizar pago.

TouchNet Portal homescreen with Make A Payment indicated

Aquí, la fecha de pago predeterminada será la fecha actual.

Ingresa el monto de tu pago y selecciona "Añadir", luego selecciona "Continuar".

Enter payment amount

Sigue las indicaciones e ingresa los detalles de tu pago para proceder a realizar el pago mediante una tarjeta de crédito, tarjeta de débito o cheque electrónico.


Para inscribirte en un plan de pagos:

Selecciona Inscribirse en un plan de pagos.

Enroll in Payment Plan indicated

En el menú desplegable, selecciona el ciclo académico correspondiente al saldo pendiente y presiona SELECCIONAR.

Choose term on Payment Plan Enrollment screen

La universidad ofrece tres planes de pago sin cargos ni intereses, dependiendo de tu saldo pendiente: plan de 6 meses, plan de 12 meses o plan de 24 meses. El primer pago tiene que realizarse al momento de la inscripción.

Haz clic en el botón DETALLES para revisar el desglose de los pagos del plan a plazos.

Details of the payment plan installments

Details of the payment plan

Presiona SELECCIONAR para elegir el plan en el que deseas inscribirte.
Se te presentará el pago inicial requerido, el monto mensual y la fecha de vencimiento. También tendrás la opción de realizar un pago inicial adicional, lo que reducirá tus pagos mensuales.

Provide down payment here

En la página de inscripción, también se te presentará la opción de configurar pagos automáticos. Los pagos automáticos garantizarán que los montos se deduzcan de tu método de pago (tarjeta de débito, tarjeta de crédito o cuenta bancaria). Al seleccionar "SÍ" o "NO", presiona CONTINUAR.

Option to set up automatic payments here

Sigue las indicaciones e ingresa los detalles de tu pago para proceder a realizar el pago mediante tarjeta de crédito, tarjeta de débito o cheque electrónico.

 

 

Details

Details

Article ID: 10961
Created
Fri 5/26/23 2:14 PM
Modified
Tue 4/15/25 10:40 AM