Authentication Error when logging into Banner Admin using Google Chrome 90

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Workaround

To access Banner Admin there are two proposed work-around:

 

1.     Use Firefox or the latest Edge browsers. 

 

2.     Disable this Chrome Browser setting 

a. Open Chrome copy the following content from step b into the URL field – Press Enter: 

b. chrome://flags/#same-site-by-default-cookies 

c. From the drop-down list select Disabled – Click Relaunch 

 

 

Cause

ITEC and SICAS have determined these errors are caused by the SameSite settings in Chrome. The cause is normally that your SSO service’s cookies don’t include a SameSite attribute (e.g. None, Strict).

Chrome 90 update now defaults SameSite attribute setting to Lax which prevents the cookie from being passed to the Banner 9 domain if different from SSO domain.  

Details

Details

Article ID: 10992
Created
Fri 6/9/23 11:50 AM
Modified
Tue 6/20/23 1:07 PM