Student Enrollments in Brightspace

This article discusses when students have access at the beginning of the term and when they lose access at the end of the term.

Relevant to: faculty and staff

This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, policies and procedures may effect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.

Introduction

Enrollments in Brightspace are automatically controlled by the student registration status.

When courses are listed in Brightspace

After registering for a course, it will be listed in Brightspace MyCourses under the tab for the term the student registered for and the course will also be listed in the All Courses tab. The course will not open until the week before Term start, this is called preview week.

Reasons for losing course access during the term

There are several reason why a student might lose access to a course during the term.

• Technical problems: If the student is having issues with course access during the term or before the term starts they can submit a service desk ticket at: https://www.sunyempire.edu/its/
• A problem with the student account such as an issue related to payment (Visit Keep Your Seat for more information).
• An administrative withdrawal or ZW entered by the instructor.

End of Term Student Access

1. 14 days after a student receives a final grade they are removed from the roster.
   1. Final grades are: A, B, C, D, F, ZW
   2. An Incomplete is not a final grade, students with an incomplete will remain in the course until the instructor changes the grade to a final grade.
   3. Courses with students that have an incomplete will remain active for the instructor.
2. 14 days after the last student in the roster receives a final grade:
   1. Empire Online will send all enrollments back to populate the roster.
   2. Inactivate the course either by date, or marking Inactive.
   3. Instructor switched to View Only role.
3. Drops/Withdrawals are removed from the roster and they are not put back in at the end (see #2 above).
4. If a student grade is changed to an incomplete after a course has been made inactive, the course status will automatically change to active, the instructor role will be changed back to the original faculty role (to allow grading and comments) and the student with the incomplete will have access to the course.