Review or Re-confirm Your Existing Authentication Information

You might see a prompt from Microsoft asking you to re-confirm your authentication information to enhance security, comply with regulations, and prevent unauthorized access. When you see this prompt, review and update your registered authentication methods, then confirm the details. Regularly updating your information helps protect your account, ensures compliance, and reduces the risk of being locked out due to outdated contact methods.

Users may encounter a prompt from Microsoft asking them to re-confirm their existing authentication information. This is a security measure designed to ensure that the authentication methods registered by users are up-to-date and accurate.

What Should I Do When I See This Prompt? When prompted to re-confirm your authentication information, follow these steps:

1. Review Your Information: Check the details of your registered authentication methods.
2. Update If Necessary: If any information is outdated or incorrect, update it accordingly.
3. Confirm: Once you have reviewed and updated your information, confirm the details to complete the process.

How Often Will I Be Prompted? The frequency of these prompts can vary from every 90 days or longer.

Benefits of Re-confirming Authentication Information:

• Improved Account Security: Regularly updating your authentication methods helps protect your account from unauthorized access.
• Compliance Adherence: Ensures that your account meets any compliance requirements set by your organization or regulatory bodies.
• Reduced Risk of Account Lockout: Keeping your authentication information current reduces the risk of being locked out of your account due to outdated contact methods.

Can I skip this prompt if my information hasn't changed?

Unfortunately, you can’t skip the prompt even if your information hasn’t changed. Microsoft requires this periodic re-confirmation to ensure the security and accuracy of your authentication methods. It’s a quick process, and confirming your details helps maintain the integrity of your account. 

Review your authentication information anytime.

To review or update your authentication information anytime, navigate to the Security Information page.

If you have any trouble, contact the IT Service Desk.