How to Cancel or Make Changes to a Tutoring Appointment

Relevant to: students, faculty, staff.

This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, policies and procedures may effect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.

Introduction

Steps for canceling or making changes to an existing tutoring appointment in TracCloud.

How to Cancel a TracCloud Tutoring Appointment

  1. Go to the TracCloud dashboard at - https://traccloud.go-redrock.com/esc
  2. Login with your My.SUNYEmpire login
  3. Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment
  4. Click the X (marked E below) to cancel your appointment.

    Sample appointment showing X for canceling appointments.

How to Make Changes to a TracCloud Tutoring Appointment

  1. Go to the TracCloud dashboard at - https://traccloud.go-redrock.com/esc
  2. Login with your SUNY Empire login
  3. Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment.

    Sample dashboard appointment record showing pencil icon for editing an appointment.
  4. Click the pencil icon (marked F above) if you wish to add a note or upload a document to your existing appointment.
         A link to the meeting will also be available here when it is time for the appointment.

If you need more help, please contact Academic.Support@sunyempire.edu.

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