Relevant to: students, faculty, staff
Introduction
Steps for canceling or making changes to an existing tutoring appointment in TracCloud.
How to Cancel a TracCloud Tutoring Appointment
1. Go to the Trac Cloud dashboard at - https://traccloud.go-redrock.com/esc
2. Login with your My.SUNYEmpire login
3. Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment
4. Click the X (marked E below) to cancel your appointment.
How to Make Changes to a TracCloud Tutoring Appointment
1. Go to the Trac Cloud dashboard at - https://traccloud.go-redrock.com/esc
2. Login with your ESC login
3. Find the appointment record on your dashboard. Click "week" if you don't see your scheduled appointment.
4. Click the pencil icon (marked F above) if you wish to add a note or upload a document to your existing appointment.
A link to the meeting will also be available here when it is time for the appointment.
If you need more help, please contact Academic.Support@sunyempire.edu.