MS Teams - Making a Test Call

Introduction:

Before initializing a call in MS Teams, you can check how your mic, speaker, and camera are working.  Follow the instructions from the Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.

Setting Audio and Video using a Test Call 

• Click on your "Avatar picture" in the top bar.
• Select "Settings" from the drop-down menu. A dialog box will open.
• Select "Devices" from the menu options along the left-hand side of the dialog box.
• Click on the "Make a test call" button.
  
  

• You'll be taken to the test call with a bot and prompted to record a short message after a tone sound.
• Make your message and the call times out after approximately 30 seconds and plays your call back to you to check if the quality is what you need. A new dialog box will appear with "Your test call results to review."
• Click the "Close" button if you want to keep your settings and you were satisfied with the call OR click "Go to device settings" to adjust your settings if the quality was unsatisfactory. There is no limit on how many test calls you can make.