Outlook and Teams

Access your SUNY Empire email account on your iPhone or Android phone using Microsoft Outlook.

Adding senders to the Safe Senders list

How to create a contact group or list in Microsoft Outlook.

A shared mailbox is a specialized multi-user office or department mailbox account. Designated staff have access to this mailbox to monitor and receive user email messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view scheduled events.

Sometimes mail goes into a Quarantine state because the message is potentially dangerous. Only release emails from quarantine that you know to be safe. If you do not release a message from the Quarantine, it will automatically be deleted after 30 days

Microsoft provides the following tools for users to report good and bad messages:

Built-in reporting in Outlook on the web (formerly known as Outlook Web App or OWA).
The Microsoft Report Message or Report Phishing add-ins. The add-ins work on virtually all Outlook platforms, including Outlook on the web.

Using the Microsoft Outlook Address Book