Introduction
Microsoft Teams can be used to initiate and add internal and external participants to a call.
Table of Contents:
Initiating a Call Using Microsoft Teams (Internal Contacts)
- Click on the “Calls” icon to the left of the Teams app.
- Click on the "Make a call" button," a dialog box will open with a search box.
- Enter the name of the internal contact(s) that you want to call in the search box. Their name should appear from the university's list-serv and you need to click on their name. The video and audio only call icons will turn from grey to active purple buttons.
- Select the "Video" icon (
) or "Audio Only" icon (
) to launch the call.
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Initiating an On-Demand Call Using Microsoft Teams (External Contacts)
Before external contacts can be called, you do need to add them to your Contact List.
1. Click on the “Calls” icon to the left of the Teams app.
2. Select the "add contact" button, a dialog box will open.
3. Enter the email address of the external contact that you want to call in the search box. Once it's type, you'll be prompted with the option to "search externally" for their Teams account. Select that option.
4. Click the "Add" button for that user. Their name will be added to your contact list with the "Video" icon (
) or "Audio Only" icon (
) available to select and launch the call.
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Adding Participants to an Ongoing Call
1. Click on the “Participant list” icon in the meeting toolbar, a dialog box will open to the right-hand side of the screen labeled "People."
2. Click in the "Invite someone" search bar and enter the name of who you want to add.
3. Select the name of the user that you want to add when it appears in the search bar. They will automatically then be invited and taken to the meeting if they accept.
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