Pay a Past Due Balance

Relevant to: students, faculty, staff.




The following will guide you in two ways to make payment on your past due balance with the university:

1. payment in full

2. through a payment plan.

Important Note: If a balance due exists because of your official withdrawal from courses, you are still expected to make the necessary payment, or payment arrangements. Failure to do so could result in your account being transferred to the New York state Attorney General for collections. If your account is transferred for collections, you will need to contact the Attorney General’s office to continue making payments.



Go to MySUNYEmpire

Select Student Accounts icon

MySUNYEmpire with Student Accounts icon indicated


Select TouchNet Portal icon

TouchNet Portal icon found on Student Accounts homepage


To Make Payment in Full:

Select Make Payment

TouchNet Portal homescreen with Make A Payment indicated

Here, the payment date will default to today’s date.

Enter your payment amount and select “Add,” followed by “Continue.”

Enter payment amount

Follow the prompts and enter your payment details to proceed with making payment via credit card, debit card or e-check.


To Enroll in a Payment Plan:

Select Enroll in Payment Plan

Enroll in Payment Plan indicated

From the drop-down menu, select the term where your balance resides and press SELECT

Choose term on Payment Plan Enrollment screen

The university offers three fee- and interest-free payment plans depending on your balance due: 6-month plan, 12-month plan, or 24-month plan. The first installment is due at the time of sign-up.


Click the DETAILS button to review the installment plan payment breakdown:

Details of the payment plan installments


Details of the payment plan


Press SELECT to choose the plan you’d like to sign up for.

You will be presented with your required down payment, monthly payment amount and due date. You will also have the ability to make an additional down payment, thus decreasing your monthly payments.

Provide down payment here

From the signup page, you’re also presented with the the option to set up automatic payments. Automatic payments will ensure your payments are pulled from your payment method (debit card, credit card or bank account). Upon selecting “YES” or “NO”, select CONTINUE

Option to set up automatic payments here


Follow the prompts and enter your payment details to proceed with making payment via credit card, debit card or e-check.

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Article ID: 10961
Fri 5/26/23 2:14 PM
Fri 4/5/24 12:29 PM