Relevant to: faculty, staff, and students
This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, and/or policies and procedures may affect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.
Introduction
This article will outline how to edit and order LEARNscape captions.
All LEARNscape video and audio files are captioned automatically. Once any file is uploaded into Learnscape, the system immediately starts generating machine captions. This automated feature produces a 90-98% accurately captioned video which can then be easily updated for 100% accuracy. A transcript will also be generated that can be searched, downloaded, or printed. Videos and audio files in English, with a clear, audible voice will produce the most accurate captions.
Ordering Machine Captions
While all LEARNscape video and audio files are now captioned automatically, some older videos may not have received machine captions when they were uploaded. If you have an older video, or a video that has been updated, you may need to request machine captions.
To order machine captions:
- Select the LEARNscape video that you would like to have captioned.
- Select Actions in the drop-down menu, that appears below the video, and then select +Caption Enrich.
- A new section will appear. Ensure you have the correct language selected and then select Submit.
- If you have successfully ordered captions you will see the message "our caption request has been received. Your video will be automatically uploaded upon completion. Caption requests can take up to 48 hours to be approved and sent. You will not receive a notification that the captions are completed.
Checking if Captions are Completed
To ensure your captions are complete:
- In your LEARNscape video, select Actions in the drop-down menu, that appears below the video, and then select +Caption Enrich.
- Under Existing Requests, any captions requested will be listed. If your captions have been completed, under Status it will say Ready.
Ordering Professional Captions or Audio Descriptions
If you need to order professional captions (produced by a human/not machine generated) or audio descriptions, please visit the Video Closed Captioning or Audio Description Request page.
Editing Captions
To edit captions in a LEARNscape video:
- Select Actions in the drop down menu and then select +Caption & Enrich.
- Select the Pencil Icon in the Existing Requests.
- Select the incorrect text within the captions and update as needed.
- Use the playback controls to confirm the captions are correct.
- Select Save.
