Relevant to: students
This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, and/or policies and procedures may affect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.
Introduction
Microsoft Self Service Password Reset (SSPR) is the new password utility the university uses for password account management.
With Microsoft SSPR, anyone with a university account can reset, unlock or change their password any time of day and from any device, without having to contact the IT Service Desk.
SSPR also provides security for your password and the password reset process.
Employees and Students have up to 4 methods available for resetting your password and keeping your data secure. We recommend using two methods, such as email and phone, or email and the Microsoft Authenticator App in case one method is not available to you at anytime.
The first step to use SSPR is to register at aka.ms/ssprsetup. You can return to this link at any time to update and manage your authentication methods.
Student SSPR Setup - Additional Authentication Methods
All Students are pre-registered with their personal email on file with the university. You can add an alternative email, or other method for authentication in the password reset process such as a cell phone or the Microsoft Authenticator App.
We do recommend adding at least one additional authentication method recommended below, in order to have multiple methods to reset your password.
The registration methods available are:
- Microsoft Authenticator App
- Personal email (i.e., @gmail.com)
- Mobile phone, for SMS texting
- Additional phone, for automated phone call code
To Register Additional Authentication Methods:
- Type aka.ms/ssprsetup in your browser.
- Enter your current university username (i.e., your university email address).
- Enter your university username and password at our university login page.
- Click NO when asked to Stay Signed In?
You will be brought to your Profile Security Information page in Microsoft. You will see the email address you have on file with the university already pre-registered for use with SSPR.
You can now add the methods you would like to use when resetting your password.
Add an Additional Email Address
1. Click on the + Add Method link.
2. From the drop down list, Select Email option and click Next.
3. Choose Email and click Add.
4. Enter an alternative personal email address that you can easily access and click Next.
Please Note: You cannot use your university email address for an authentication method.
5. A 6-digit security code will immediately be sent to this email address. This will also be the future email used for sending future security codes when you need to reset your password with SSPR.
6. Enter the 6-digit security code and click on Next to verify and complete setting up your email address for SSPR.
You will now see both emails listed — the university email on file and an alternative email that you added.
Add a Mobile Phone
1. Log into aka.ms/ssprsetup and Click on the + Add Method link.
2. From the drop down list, Select Phone and click Add.
3. Enter your cell phone number. Choose to have a 6-digit security code texted or choose Call Me to receive a call with the code.
4. Click Next. A 6-digit security code will be sent to the number provided.
5. Enter the 6-digit security code and Click Next for confirmation screen.
6. Click Done to finalize.
At this point, your mobile phone number and email address are verified and available for use when you need to reset your password.