Relevant to: Current Students
Introduction
Microsoft Self Service Password Reset (SSPR) is the new password utility the university uses for password account management.
With Microsoft SSPR, anyone with a university account can reset, unlock or change their password any time of day and from any device, without having to contact the IT Service Desk.
SSPR also provides security for your password and the password reset process.
Employees and Students have up to 4 methods available for resetting your password and keeping your data secure. We recommend using two methods, such as email and phone, or email and the Microsoft Authenticator App in case one method is not available to you at anytime.
The first step to use SSPR is to register at aka.ms/ssprsetup
You can return to this link at any time to update your and manage your authentication methods.
Student SSPR Setup - Additional Authentication Methods
All Students are pre-registered with their personal email on file with the university. You can add an alternative email, or other method for authentication in the password reset process such as a cell phone or the Microsoft Authenticator App.
We do recommend adding at least one additional authentication method recommended below, in order to have multiple methods to reset your password.
The registration methods available are:
1- Microsoft Authenticator App
2- Personal email (ie. @gmail.com)
3- Mobile phone, for SMS texting
4- Additional Phone, for automated phone call code
To Register additional authentication methods:
- Type aka.ms/ssprsetup in your browser. At the Microsoft landing page:
- Enter your current university username (i.e., your university email address).
- Enter you university username and password at our university login page.
- Click NO when asked to Stay Signed In?
You will be brought to your Profile Security Information page in Microsoft. You will see the email address you have on file with the university already pre registered for use with SSPR.
You can now add the methods you would like to use when resetting your password.
Add an Additional Email Address
As a Student, you will see your personal email address on file with the university already registered.
1. Click on the + Add Method link.
2. From the drop down list, Select Email option and click Next.
3. Choose Email and click Add.
4. Enter an alternative personal email address that you can easily access and click Next.
Please Note: You cannot use your university email address for an authentication method.
5. A 6-digit security code will immediately be sent to this email address. This will also be the future email used for sending future security codes when you need to reset your password with SSPR.
6. Enter the 6-digit security code and click on Next button to verify and to complete setting up you email address for use with SSPR
You will now see both emails listed, the university email on file and an alternative email that you added.
Add a Mobile Phone
1. Log into aka.ms/ssprsetup and Click on the + Add Method link.
2. From the drop down list, Select Phone option and click Add.
3. Enter your cell phone number. Choose to have a 6-digit security code texted to your cell phone number OR choose Call Me to have an automated call recording provide you with the code.
4. Click Next. A 6-Digit security code will be sent to the cell phone number provided.
5. Enter the 6-digit security code sent to your phone. Click Next for confirmation screen.
6. Click Done to finalize.
At this point, your mobile phone number and email address are verified. They are now available to you as authentication options when you need to reset your password.