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Microsoft Self Service Password Reset enables you to verify your identity and to reset, unlock, or change your password at any time and from any device.

Microsoft provides the following tools for users to report good and bad messages:

Built-in reporting in Outlook on the web (formerly known as Outlook Web App or OWA).
The Microsoft Report Message or Report Phishing add-ins. The add-ins work on virtually all Outlook platforms, including Outlook on the web.

Sometimes mail goes into a Quarantine state because the message is potentially dangerous. Only release emails from quarantine that you know to be safe. If you do not release a message from the Quarantine, it will automatically be deleted after 30 days

Adding senders to the Safe Senders list

To log back into Windows after a Password change, log into the VPN, Lock your computer screen and then select Other User. Enter your full sunyempire.edu email address and your new password.
To update a Mac Computer, restart the computer, log in with your old password, then login with the new password. You will then be prompted to update the login from the old login.

How to Change Your Multi-Factor Authentication (MFA) from One Device to Another

You might see a prompt from Microsoft asking you to re-confirm your authentication information to enhance security, comply with regulations, and prevent unauthorized access. When you see this prompt, review and update your registered authentication methods, then confirm the details. Regularly updating your information helps protect your account, ensures compliance, and reduces the risk of being locked out due to outdated contact methods.