- Knowledge Base
- Accounts and Access
You might see a prompt from Microsoft asking you to re-confirm your authentication information to enhance security, comply with regulations, and prevent unauthorized access. When you see this prompt, review and update your registered authentication methods, then confirm the details. Regularly updating your information helps protect your account, ensures compliance, and reduces the risk of being locked out due to outdated contact methods.
- Knowledge Base
- Email
Microsoft provides the following tools for users to report good and bad messages:
Built-in reporting in Outlook on the web (formerly known as Outlook Web App or OWA).
The Microsoft Report Message or Report Phishing add-ins. The add-ins work on virtually all Outlook platforms, including Outlook on the web.
- Knowledge Base
- Email
Adding senders to the Safe Senders list
- Knowledge Base
- Email
Sometimes mail goes into a Quarantine state because the message is potentially dangerous. Only release emails from quarantine that you know to be safe. If you do not release a message from the Quarantine, it will automatically be deleted after 30 days