Knowledge Base

Categories (43)

Academic Support

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Accessibility

Accessibility Resources for Students, Faculty and Staff.
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Accounts and Access

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Administration and Business

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Admissions

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Adobe Software Applications

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Banner

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Banner Document Management (BDM)

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Computer Hardware

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Computer Software

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CRM Advise

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Email

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ERP

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Faculty Resources

Resources for: Brightspace, Learnscape, Microsoft Office, Microsoft Outlook, Microsoft Teams, Turnitin
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Financial Aid

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General Information

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General IT Support Resources

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General Student Information

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IBM Lotus Notes

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ITS News and Alerts

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LinkedIn Learning

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Messaging and Collaboration

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Military

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Mitel

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Mobile Device

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MySUNYEmpire

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Office 365

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Outlook

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Registrar

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Registration

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Remote Access

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Reports

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Self-Service Banner (SSB)

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Software and Computer Hardware

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Student Accounts

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Student Billing and Payments

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Student Resources

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System Requirements

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T4 Server

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Web Browsers

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WiFi

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Windows 11

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TeamDynamix User and Client Guides

Knowledgebase Articles for Client view of the ITS Client Portal ( faculty, staff and student view)
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Articles (3)

CourseLeaf Catalog (CAT) - Faculty User Guide

CourseLeaf Catalog (CAT) - Staff User Guide

Dropping or Withdrawing a Course