Relevant to: Employees
Introduction
Microsoft Self Service Password Reset (SSPR) is the new password utility the university uses for password account management.
With Microsoft SSPR, anyone with a university account can reset, unlock or change their password any time of day and from any device, without having to contact the IT Service Desk.
SSPR also provides security for your password and the password reset process.
Employees and Students have up to 4 methods available for resetting your password and keeping your data secure. We recommend using at least two methods, such as the Microsoft Authenticator App and phone, or email and phone in case one method is not available to you at anytime.
The first step to use SSPR is to register at aka.ms/ssprsetup
You can return to this link at any time to update and manage your authentication methods.
All Employees of the university must register at least one contact method that is not your university email. This can be one of the options listed below, where at a one-time security code can be sent, to verify you and to reset your password. We do recommend adding one additional authentication method, such as a cell phone or authentication app, in order to have multiple methods to reset your password.
The registration methods available are:
1- Personal email (ie. @gmail.com)
2- Mobile phone, for SMS texting (please note data and texting rates may apply)
3- Microsoft Authenticator App
4- Additional Phone, for automated phone call code
How To Register :
- Type aka.ms/ssprsetup in your browser. At the Microsoft landing page:
- Enter your current university username (i.e., your university email address).
- Enter you university username and password at our university login page.
- Click NO when asked to Stay Signed In?
You will be brought to your Profile Security Information page in Microsoft. You can now add the methods you would like to use when resetting your password.
Add an email address
1. Click on the + Add Method link.
2. From the drop down list, Select Email option and click Next.
3. Choose Email and click Add.
4. Enter a personal email address that you can easily access and click Next. A 6-digit security code will immediately be sent to this email address. This will also be the future email used for sending future security codes when you need to reset your password with SSPR.
Please Note: You cannot use your university email address for an authentication method.
5. Enter the 6-digit security code and click on Next button to verify and to complete setting up you email address for use with SSPR.
At this point your personal email address is verified and available to you as authentication options when you need to reset your password.
Add a Mobile Phone
1. Click on the + Add Method link.
2. From the drop down list, Select Phone option and click Add.
3. Enter your cell phone number. Choose to have a 6-digit security code texted to your cell phone number OR choose Call Me to have an automated call recording provide you with the code.
4. Click Next. A 6-Digit security code will be sent to the cell phone number provided.
5. Enter the 6-digit security code sent to your phone. Click Next for confirmation screen.
6. Click Done to finalize.
At this point, your mobile phone number and email address are verified and available to you as authentication options when you need to reset your password.