Making a Payment

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Ir a la versión en español

 

Relevant to: Students, faculty, staff

 

 

Introduction

 

 

When you owe a balance to the university, this is how to make a payment through TouchNet found on the Student Accounts homepage.


 

From MySUNYEmpire, click on Student Accounts.

Student Home page with Student Accounts indicate by a blue arrow.

 

Click on TouchNet Portal.

Student Accounts home page with TouchNet Portal indicated by a blue arrow,

 

Select Make a Payment

TouchNet homepage with Make a Payment highlighted

 

Select Pay by Term and then select the box to the left of the term in which payment will be posted to, click Continue. It is important to note that the payment amount will default to the balance due for the term.

Select the payment term

 

A student can change the amount of the payment they wish to make by selecting the box to the right of the amount, delete the amount that is there and enter the new amount that payment will be processed for. Click Continue.

Option to modify the payment amount you wish to make

 

A student is presented with a draft of what the account payment would be processed as. On this page, a student still has the option to change the payment date, the amount and finally the payment method that they wish to use for the payment.

draft of the payment where student can change the date of payment and amount if they wish

 

If a student selects Change Payment Method it will bring them to the following screen and all of their saved payment methods (credit card/debit card/checking/saving account information) will be in the drop-down box.

Select your payment method

Select your payment method

 

If a student selects the Payment Date and chooses a date in the future they have now scheduled their payment to be made that day.

screen presented if you've selected to pay at a future date, with Submit Payment link indicated

 

For this payment, I changed the amount of the payment from $60 to $10.

Once all payment criteria is entered, click on Submit Payment to process the payment.

 

Once payment has been processed, student receives the following notification as confirmation that the payment was successful

Confirmation of payment screen

 

Student also receives the following email confirmation that the payment has been posted successfully, subject line of the email is "Thank you for your payment."

Sample of email confirmation of payment

Related Articles:

Enroll in the Time Payment Plan

Changing Your Student Account Payment Method

Adding an Authorized User

 


Pasos para realizar un pago

Introducción

Cuando debes un saldo a la universidad, esta es la forma de realizar un pago a través de TouchNet que se encuentra en la página de inicio de Cuentas estudiantiles

Desde MySUNYEmpire, haz clic en Cuentas estudiantiles

Student Home page with Student Accounts indicate by a blue arrow.

Haz clic en el Portal TouchNet.

Student Accounts home page with TouchNet Portal indicated by a blue arrow,

Selecciona Realizar un pago 

TouchNet homepage with Make a Payment highlighted

Selecciona Pagar por ciclo y, a continuación, selecciona la casilla situada a la izquierda del ciclo académico en el que se registrará el pago, haz clic en Continuar. Es importante tener en cuenta que el monto del pago se establecerá de forma predeterminada en el saldo adeudado durante el ciclo. 

Pagina de Pago de cuenta

Puedes cambiar el monto del pago que deseas realizar seleccionando la casilla a la derecha del monto, elimina el monto predeterminado que está allí e ingresa el nuevo monto por el que se procesará el pago. Haz clic en Continuar

Option to modify the payment amount you wish to make

Ahora se te presenta un borrador de cómo se procesaría el pago de la cuenta. En esta página, todavía tienes la opción de cambiar la fecha de pago, el monto y, finalmente, el método de pago que deseas utilizar para el pago. 

draft of the payment where student can change the date of payment and amount if they wish

Si seleccionas Cambiar el método de pago, te llevará a la siguiente pantalla y todos los métodos de pago guardados (tarjeta de crédito / tarjeta de débito / cheques / información de cuenta de ahorros) estarán en el cuadro desplegable. 

Select your payment method

Select your payment method

Si seleccionas “Fecha de pago” y eliges una fecha en el futuro, habrás programado tu pago para que se realice ese día. 

screen presented if you've selected to pay at a future date, with Submit Payment link indicated

Para este pago, yo cambié el monto del pago de $ 60 a $ 10. 

Una vez ingresados todos los criterios de pago, haz clic en "Enviar pago" para procesarlo. 
 

Una vez que se ha procesado el pago, recibirás la siguiente notificación como confirmación de que el pago se realizó correctamente: 

Confirmation of payment screen

También recibirás el siguiente correo electrónico de confirmación de que el pago se ha registrado correctamente, donce el asunto del correo electrónico es "Gracias por tu pago". 

Sample of email confirmation of payment

 


Artículos relacionados:

Inscribirse en el Plan de pago a plazos

Cambiar el método de pago de tu cuenta de estudiante

Agregar un usuario autorizado

Details

Details

Article ID: 10960
Created
Fri 5/26/23 2:14 PM
Modified
Wed 4/16/25 8:41 AM