Popular Services

Request the annual Maple software license code


Request Banner access for new employees or request to modify Banner access for existing employees


This request is for computing technology required that is not part of the university's standard offering for the Laptop Workstation. If alternative computing technology is required please submit this request with a detailed description of the equipment needed and business use case for the request.


Request various software and hardware for new employees


Request an evaluation and purchase of unlisted software


Request virtual desktops, virtual applications, or schedule a consultation with our Academic Research Network (ARN) administrator.


The Dell Latitude is the SUNY Empire standard issue laptop designed to handle almost any work-related task. All university issued laptops comes complete with Windows 10 and the university Company Portal to access all licensed university issued software


Request a license for Adobe Acrobat Professional


Request Banner Document Management access


Application for B.S. Early Childhood Education


Request LastPass licensing


Request Microsoft Teams premium license


Request a license for TechSmith Snagit


Request a license for Adobe Creative Cloud


Video Closed Captioning, or Audio Description Request


This form is used to request a new project that requires the services of an ITS Project Manager. The information provided in this form will be forwarded to the Chief Information Officer and Vice President for Integrated Technologies for evaluation and follow-up. Requests are reviewed weekly, and initial feedback will be provided within one week.


This form will be used to submit critical and urgent website update requests during the content editing freeze in T4.


Request a Report to support your operational day-to-day business, progress monitoring, and performance management needs.


Dell Widescreen Monitors are the standard SUNY Empire monitors for use with university laptops. Dell Monitors easily adjust your monitor to your desired angle, height, and position so you can enjoy great visuals across multiple monitors.

Currently, all university computer workstations are provided two 22" monitors. If an alternative size is required, please let us know in this request.

If more than one monitor is needed, please change the quantity amount indicated, prior to submitting this request.


This is for employees needing to borrow a laptop for travel or if they are in the office and left their laptop at home.