Making a Payment

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Relevant to: students

This article contains information considered accurate at the time of publishing. Technology updates, changes in University security practices, and/or policies and procedures may affect the information in this article - updates to articles are scheduled on a periodic basis and will address any required changes.

Introduction

When you owe a balance to the university, this is how to make a payment through TouchNet found on the Student Accounts homepage.

Make a Payment through TouchNet

  1. From MySUNYEmpire, click on Student Accounts.
    Student Home page with Student Accounts indicated by a blue arrow.
  2. Click on TouchNet Portal.
    Student Accounts home page with TouchNet Portal indicated by a blue arrow
  3. Select Make a Payment.
    TouchNet homepage with Make a Payment highlighted
  4. Select Pay by Term and then select the box to the left of the term in which payment will be posted to, click Continue. It is important to note that the payment amount will default to the balance due for the term.
    Select the payment term
  5. A student can change the amount of the payment they wish to make by selecting the box to the right of the amount, delete the amount that is there and enter the new amount that payment will be processed for. Click Continue.
    Option to modify the payment amount you wish to make
  6. A student is presented with a draft of what the account payment would be processed as. On this page, a student still has the option to change the payment date, the amount and finally the payment method that they wish to use for the payment.
    Draft of the payment where student can change the date of payment and amount if they wish
  7. If a student selects Change Payment Method it will bring them to the following screen and all of their saved payment methods (credit card/debit card/checking/savings account information) will be in the drop-down box.
    Select your payment method Select your payment method
  8. If a student selects the Payment Date and chooses a date in the future they have now scheduled their payment to be made that day.
    Screen if you've selected to pay at a future date, with Submit Payment link indicated
  9. For this payment, I changed the amount of the payment from $60 to $10. Once all payment criteria is entered, click on Submit Payment to process the payment.
  10. Once payment has been processed, student receives the following notification as confirmation that the payment was successful:
    Confirmation of payment screen
  11. Student also receives the following email confirmation that the payment has been posted successfully, subject line of the email is "Thank you for your payment."
    Sample of email confirmation of payment

Related Article(s)

 

Versión en español

Realizar un pago

Relevante a: estudiantes

Este artículo contiene información considerada precisa al momento de su publicación. Las actualizaciones tecnológicas, los cambios en las prácticas de seguridad de la universidad, así como en normas y procedimientos, pueden afectar la información aquí presentada. Las actualizaciones de los artículos se programan de forma periódica e incluyen los cambios necesarios. 

Introducción

Cuando debes un saldo a la universidad, esta es la forma de realizar un pago a través de TouchNet que se encuentra en la página de inicio de Cuentas estudiantiles.

  1. Desde MySUNYEmpire, haz clic en Cuentas estudiantiles.
    Student Home page with Student Accounts indicated by a blue arrow.
  2. Haz clic en el Portal TouchNet.
    Student Accounts home page with TouchNet Portal indicated
  3. Selecciona Realizar un pago.
    TouchNet homepage with Make a Payment highlighted
  4. Selecciona Pagar por ciclo y, a continuación, selecciona la casilla a la izquierda del ciclo académico en el que se registrará el pago, haz clic en Continuar. El monto del pago se establecerá de forma predeterminada en el saldo adeudado durante el ciclo.
    Página de Pago de cuenta
  5. Puedes cambiar el monto del pago que deseas realizar seleccionando la casilla a la derecha del monto, elimina el monto predeterminado e ingresa el nuevo monto. Haz clic en Continuar.
    Option to modify the payment amount you wish to make
  6. Ahora se presenta un borrador de cómo se procesaría el pago. En esta página, aún puedes cambiar la fecha, el monto y el método de pago.
    Draft of the payment where student can change the date and amount
  7. Si seleccionas Cambiar el método de pago, verás todos tus métodos guardados en el desplegable.
    Select your payment method Select your payment method
  8. Si seleccionas “Fecha de pago” y eliges una fecha futura, habrás programado tu pago para ese día.
    Screen presented if you've selected to pay at a future date
  9. Para este pago, cambié el monto de $60 a $10. Una vez todos los criterios ingresados, haz clic en Enviar pago para procesarlo.
  10. Una vez procesado, recibirás una notificación de confirmación:
    Confirmation of payment screen
  11. También recibirás un correo electrónico con asunto “Gracias por tu pago” confirmando el registro del pago:
    Sample of email confirmation of payment

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