Report phishing and suspicious emails in Outlook

Use the built-in Report button in Outlook on the web

  • The built-in Report button is available in Outlook on the web only 

Use the built-in Report button in Outlook on the web to report junk and phishing messages

  • Users can report a message as junk from the Inbox or any email folder other than Junk Email folder.
  • Users can report a message as phishing from any email folder.

In Outlook on the web, select one or more messages, select Report, and then select Report phishing or Report junk in the dropdown list.

The results of selecting the Report button after selecting multiple messages in Outlook on the web.

The messages are sent to the reporting mailbox,. The following actions are also taken on the reported messages in the mailbox:

  • Reported as junk: The messages are moved to the Junk Email folder.
  • Reported as phishing: The messages are deleted.

Use the built-in Report button in Outlook on the web to report messages that aren't junk

In Outlook on the web, select one or more messages in the Junk Email folder, select Report, and then select Not junk in the dropdown list.

The results of selecting the Report button after selecting multiple messages in the Junk Email folder in Outlook on the web.

The messages are sent to the reporting mailbox and are also moved out of Junk Email to the Inbox.

Use the Report Message and Report Phishing add-ins in Outlook

se the Report Message add-in to report junk and phishing messages in Outlook

  • Users can report a message as junk from the Inbox or any email folder other than the Junk Email folder.
  • Users can report a message as phishing from any email folder.

  1. In Outlook, do one of the following steps:

    • Select an email message from the list.
    • Open a message.

  2. Do one of the following steps based on your Ribbon Layout configuration in Outlook:

    • Classic Ribbon: Select Report Message, and then select Junk or Phishing in the dropdown list.

      Select a message and then select the Report Message button in the Classic Ribbon in Outlook.

    • Simplified Ribbon: Select  More commands > Protection section > Report Message > select Junk or Phishing.

      Select a message and then select the Report Message button in the Simplified Ribbon in Outlook.

The messages are sent to the reporting mailbox, and the following actions are also taken on the reported messages in the mailbox:

  • Reported as junk: The messages are moved to the Junk Email folder.
  • Reported as phishing: The messages are deleted.

Use the Report Message add-in to report messages that aren't junk in Outlook

  1. In Outlook, open a message in the Junk Email folder.

  2. Do one of the following steps based on your Ribbon Layout configuration in Outlook:

    • Classic Ribbon: Select Report Message, and then select Not Junk in the dropdown list.

      Select a message in the Junk Email folder, and then select the Report Message button in the Classic Ribbon in Outlook.

    • Simplified Ribbon: Select  More commands > Protection section > Report Message > select Not Junk.

      Select a message in the Junk Email folder, and then select the Report Message button in the Simplified Ribbon in Outlook.

The messages are sent to the reporting mailbox, and the messages are also moved out of Junk Email to the Inbox.

Use the Report Phishing add-in to report phishing messages in Outlook

Users can report phishing messages from any email folder.

  1. In Outlook, do one of the following steps:

    • Select an email message from the list.
    • Open a message.

  2. Do one of the following steps based on your Ribbon Layout configuration in Outlook:

    • Classic Ribbon: Select Report Phishing.

      Select a message and then select the Report Phishing button in the Classic Ribbon in Outlook.

    • Simplified Ribbon: Select  More commands > Protection section > Phishing

      Select a message and then select the Report Phishing button in the Simplified Ribbon in Outlook.

The messages are sent to the reporting mailbox, and the messages are also deleted.

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