1Stop Student Services provides you with 24/7 virtual support including video
tutorials, step-by-step articles, and BLUE, our AI Chatbot.
· Ready for Class (video)
· Guide to Ordering Textbooks
· Keep Your Seat! Avoid Cancellation for Nonpayment (video)
· Learn How to Use Brightspace(For Online Courses)
· Contact The 1Stop Student Services Team:
o Phone: 800-847-3000 ext. 2285
o 1Stop Student Services
o Email: 1stop@sunyempire.edu
o 1Stop Live Chat
· Ways to Study
· Attend other SUNY Empire Workshops
· Contact the Student Success & Development Team:
o Phone: 800-847-3000 ext. 1110
o Email: StudentSuccess@sunyempire.edu
· Getting Started with Microsoft Office 365 & Microsoft Office Training
· Student Technology Support & FAQs
· How to Submit a Service Incident Ticket (pending update)
· How to Navigate MySUNYEmpire Portal
· Contact the IT Service Desk:
o Phone: 800-847-3000 ext. 2420
o Email: service-desk@sunyempire.edu
o IT Live Chat