TeamDynamix User and Client Guides

Knowledgebase Articles for Client view of the ITS Client Portal ( faculty, staff and student view)

Articles (2)

Pinned Article Working with Ticket Templates in TeamDynamix

Ticket templates allow you to quickly create pre-filled ticket information to ensure consistency in the way information about the ticket request is captured. A template also helps you to create tickets easily and accurately.

Submitting a Ticket

How to use the SUNY Empire Ticketing System