Accounts and Access

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Change Your University Account Password

Microsoft Self Service Password Reset enables you to verify your identity and to reset, unlock, or change your password at any time and from any device.

Review or Re-confirm Your Existing Authentication Information

You might see a prompt from Microsoft asking you to re-confirm your authentication information to enhance security, comply with regulations, and prevent unauthorized access. When you see this prompt, review and update your registered authentication methods, then confirm the details. Regularly updating your information helps protect your account, ensures compliance, and reduces the risk of being locked out due to outdated contact methods.

Setting up MFA on a New Device

How to Change Your Multi-Factor Authentication (MFA) from One Device to Another

Signing into your computer after a password change

To log back into Windows after a Password change, log into the VPN, Lock your computer screen and then select Other User. Enter your full sunyempire.edu email address and your new password.
To update a Mac Computer, restart the computer, log in with your old password, then login with the new password. You will then be prompted to update the login from the old login.