Network and Phones

Articles (12)

Connecting to ESCGuestWiFi

ESCGuestWiFi - Current Password

The SUNYEmpireGuestWiFi password is changed quarterly.

How to Use Mitel eFax

MiCloud Connect Browser Extension

Mitel Connect Application for Windows PC and MAC

Mitel Connect Application for Mobile Devices

Mitel Documentation

Logging into the Mitel Connect Softphone
Logging into Mitel Contact Center
Logging into Mitel’s Agent Manager (Supervisors Only)
Logging into Mitel’s Contact Center Director (Supervisors Only)
How to Create Reports (Weekly and Monthly)

Mitel Phone Portal Website - Update PIN and Password

Reset or Reboot a Mitel Phone

Transfer a Call using Mitel Phones

Turn on Wifi Calling on Your Smartphone

Wireless Access using eduroam

The eduroam secure world-wide internet connectivity service allows students, faculty, staff, and guests from participating institutions to connect securely to the internet.